scroll down and see what I mean
My Works
Where I keep my curiosity
E-commerce Reviews – What frustrates customers most?
I read 36K+ e-commerce reviews so nobody else has to. The result is an interactive map of where customers get frustrated, and what to fix first.
AdventureWorks Production – Where is inventory getting stuck?
A Power BI walk-through of AdventureWorks' production floor: 4.5M units, seven assembly stages, and an on-time rate of only 41.6%. Where does the time go?
Global Store Performance – Which markets actually make money?
An executive dashboard for a retailer in seven markets. Sales grew 51.5%, but the repurchase rate fell, and the biggest market was not the most profitable.
Furniture Store Performance – Which branch performs best, and why?
Three branches, 18 monthly Excel files, one answer: the revenue gap comes from footfall, not from what people buy. Weekends bring in 46% of revenue.
IMDB Top 1000 – What makes a movie successful?
I mined the IMDB Top 1000 with association rules to find the cast pairings and success-tier combinations that keep showing up in films people love, and benchmarked Apriori against PCY hashing.
Insurance Risk Scoring – Which approvals can we trust?
A risk model that explains itself: 57K insurance records, a severe class imbalance, and a logistic regression you could defend in a meeting.
Weather Shocks & Online Demand – Does heavy rain stop people shopping?
My master's thesis: a city-day panel of Brazilian e-commerce orders matched to daily weather. A heavy-rain day cuts orders per capita by about 9%.
My Skills
The tools I reach for most
BI & Visualization
Warehouse & Cloud
Programming & Data
Enterprise & AI tools
Timeline
A quick recap of my journey
MSc Data Science in Economics & Health - University of Milan
Second year of my dual-degree master's · Università degli Studi di Milano Statale · GPA 27/30
Python
R
scikit-learn
MSc Data Science & Business Analytics - University of Warsaw
First year of my dual-degree master's · Uniwersytet Warszawski · GPA 4.5/5
PythonR
SQL
Senior Data & Insights Analyst - Vero ASEAN
Social listening pipelines, KOL scoring and brand reputation dashboards for a top-100 PR agency
Python
Google Cloud
BigQuery
Power BI
Tableau
Looker Studio
Data Analyst, Regional Customer Experience - Lazada Group
Regional customer experience for 65M+ users; one source of truth behind 60+ dashboards
SQLPython
Pandas
MaxComputePower BI
Customer Experience Analyst - Lazada Group
Mapped customer journeys and turned friction into product fixes; 4x checkout rate, 15% fewer cancellations
SQLMaxComputePower BI
Excel
Vendor Performance Supervisor - Lazada Group
Forecasting, SLA dashboards and smarter chatbot routing for the customer-care vendors
Power QueryExcelPower BI
Project Quality Lead - Accenture Operations
Led a 12-person team across APAC and EMEA on data-driven quality
SalesforceExcel
BA English for Finance & Banking - Banking Academy of Vietnam
Where it all started · 2011-2015
